Candle FAQs

How should I burn the candle with no container?

Burning candles without containers requires extra precautions and careful consideration. Here's how to safely burn them:
Always burn pillar candles on a heat-resistant, non-flammable surface like a ceramic or metal plate or tray. Avoid surfaces like wood, paper, or fabric.   Proper Ventilation:
Keep candles away from flammable materials such as curtains, drapes, and paper.  
Always extinguish candles before leaving the room or going to sleep.

Do I need to trim the wick the first time I burn?

Yes, it's highly recommended to trim the wick of a new candle before the first burn.

Here's why:

Even Burning: Trimming the wick to about ¼ inch before the first burn helps ensure an even burn and prevents the flame from becoming too large.  

Reduced Smoke and Soot: A long wick can cause excessive smoke and soot, which can blacken the jar and release unwanted particles into the air.  

Longer Burn Time: Trimming the wick can help the candle burn more efficiently and evenly, resulting in a longer burn time.

Why is there black smoke while burning?

Black smoke while burning a candle usually indicates incomplete combustion. Here are some common reasons:  

Long or Missized Wick: If the wick is too long, it can burn too quickly, producing excess smoke and soot. Ensure the wick is trimmed to ¼ inch before each burn.  

Drafts and Air Currents: Drafts can cause the flame to flicker and create uneven burning, leading to increased smoke. Position the candle away from drafts and air vents.  

Burning Time: Burning a candle for too long at a time can cause excessive smoke. Avoid burning candles for more than 3-4 hours at a time.

Can I reuse the container of the candle? How should I clean it?

Yes, many of our candle containers can be repurposed!

Here's how to clean them:

Allow the candle to cool completely: Never attempt to clean a hot jar.

Remove any remaining wax:
Freezing Method: Place the jar in the freezer for a few hours. The cold temperature will cause the wax to shrink and contract, making it easier to remove. You can then gently pry it out with a butter knife.  

Hot Water Method: (Use with caution) Fill a heat-resistant bowl with hot water and carefully submerge the jar. The heat will soften the wax, making it easier to remove.  

Clean the jar:
Wash the jar thoroughly with warm soapy water and a soft sponge.

Rinse well and dry completely.

Repurposing Ideas:

Storage: Use the jars to store cotton balls, makeup brushes, or other small items.

Decorative Containers: Fill them with potpourri, pebbles, or dried flowers.

Planters: Plant small succulents or herbs in the jars.

Drinking Glasses: (Use with caution) Some sturdier jars can be repurposed as drinking glasses.

Order FAQs

When will I recieve my order?

You will receive your shipping information within 3 business days of placing your order.

Business days exclude weekends and holidays.

Once your order ships, you will receive a separate email with tracking information. This will allow you to monitor the progress of your shipment and estimate the expected delivery date.

I want to send as a gift, do you do gift wrapping?

While we don't offer traditional gift wrapping services, we understand the importance of presenting your gift thoughtfully.

Personalized Gift Messages: When placing your order, you can include a personalized gift message. We will gladly include a handwritten or printed card (depending on the volume of orders) with your message inside the shipping package.

We believe this personal touch adds a special element to your gift, making it even more meaningful for the recipient.

Do you ship overseas?

While we primarily ship within the United States, we do offer limited international shipping options.

For international orders, we recommend visiting our Etsy shop. You can find a selection of our products available for purchase and shipping to many international destinations.

Can I pick up an order in your coming market?

Yes, we occasionally participate in local markets and events.

To find out about upcoming market dates and locations, please follow us on Instagram.

To coordinate a local pickup, please contact us via email or Instagram Direct Message.

Do you offer discount for bulk order?

Yes, we offer discounts on bulk orders!

To learn more about our bulk order discounts and place a wholesale order, please visit our dedicated wholesale page right here on our website.

We look forward to partnering with you!

Candle Safety Tips

• Please do not leave candle burning unattended.

• Keep candles out of the reach of small children and pets.

  • Always burn on a heat resistant surface.
  • Do not touch or move candle with visible (liquid) hot wax. 
  • Keep burning candles away from drafts, vents, and ceiling fans to minimize smoking or a wick blowing out causing the candle to burn unevenly.
  • Make sure candle is completely extinguished and the wick no longer glows before leaving the room.